| In my work with people whose pets have
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| | provide. You may have a special need
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| passed away I have gained a lot of
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| | that they do not accommodate. One of
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| experience about pet health care and
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| | your concerns might be after hours and
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| safety. One of the most surprising
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| | weekend emergency care. They may or may
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| things I learned is that all
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| | not provide that service and you need to
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| veterinarians are not alike. I don't
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| | know before your need arises.
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| know why this was a surprise to me.
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| | � You should observe the general
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| Perhaps it was because like most pet
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| | appearance of the office and facilities.
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| lovers I just assumed that people in the
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| | Are they clean? Is there an
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| animal care business had great big hearts
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| | overpowering foul odor? Is the waiting
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| and were very conscientious about an
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| | room adequate? How professional does the
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| animal's well being.
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| | staff look and act? If possible and if
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| Unfortunately, I found that this is not
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| | it can be done discretely, ask a waiting
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| true. The veterinarian field is no
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| | client how they like the clinic.
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| different than any other. Its ranks are
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| | � Ask for a schedule of costs. Most
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| populated by people with different
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| | veterinarians charge about the same for
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| ethics, values and motivations. Most
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| | services, but some have greater overheads
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| veterinarians are great people who care
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| | than others (i.e. upscale neighborhoods,
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| about both their human and animal
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| | more employees, etc.) and must charge a
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| clients. But there are those few who do
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| | little more. You don't want any
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| not. They care only about making money
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| | surprises on your visits. Animal care
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| and being affluent. The care they give
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| | can be expensive. Added or unseen
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| may sometimes be adequate, but often it
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| | expenses might hurt your budget. Don't
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| is not. They lack compassion and just do
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| | be afraid to ask.
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| not care. They are ugly veterinarians.
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| | � If you are satisfied with the
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| Complaints about veterinarian
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| | veterinarian, the staff, the facilities
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| indifference and poor conduct arrive in
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| | and costs, then call and make your first
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| my mail routinely. Unless a veterinarian
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| | appointment. Even though you may not
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| commits an extremely egregious or
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| | need to, ask for a specific date and time
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| unlawful act, there is not much recourse
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| | to see how responsive they are to your
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| that you can take. There are regulatory
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| | personal needs. Don't be unreasonable.
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| bodies and a legal system, but I think
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| | Select a day and time for the following
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| you will find that animals and their
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| | week. If they cannot accommodate you,
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| people do not usually get a fair shake in
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| | ask them why they cannot. There may be a
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| these situations. One only needs to look
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| | good reason (i.e. the veterinarian might
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| at the number of animals put down in
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| | be going on vacation, etc). If they say
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| shelters each day to know what importance
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| | they are just too busy, this might not be
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| society places on them.
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| | a bad thing. Generally, good clinics
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| The best cure then is prevention. We who
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| | draw the clients. You need to look at
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| keep animals need to set the bar on what
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| | all the facts and then decide. It might
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| is acceptable to us in terms of animal
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| | be worth the wait.
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| care and then choose only those
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| | There should never be routine complaints
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| veterinarians who meet our standards.
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| | about a veterinarian. If people would do
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| The following suggestions are offered as
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| | their homework, they would select a
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| a guide and should be at least your
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| | capable and caring veterinarian and not
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| minimum considerations:
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| | an ugly one. If everyone would do this,
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| � Meet with the Veterinarian. A
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| | those ugly veterinarians who come up
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| veterinarian who understands the
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| | short would not get new clients. They
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| importance of your pet to you should have
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| | would soon be out of business and most us
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| no problem finding a few minutes to meet
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| | would not miss them.
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| with you. My veterinarian always comes
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| | The author is a retired Coast Guard
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| out to talk with me before he sees one of
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| | Officer with over 32 years of service.
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| my pets and once in awhile he calls me
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| | He is also a Baptist Preacher and Bible
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| unexpectedly to see how they are doing.
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| | Teacher. He helps those grieving the
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| If you detect reluctance by either the
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| | loss of a pet to understand the Biblical
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| Veterinarian or their staff to
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| | evidence that proves they live on. His
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| accommodate a short introductory meeting,
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| | most popular book, "Cold Noses at the
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| you probably should take this as a
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| | Pearly Gates" delivers hope and comfort
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| negative signal.
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| | to the reader in a very gentle, yet
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| � During your introductory meeting, you
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| | convincing way. Visit at for more
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| should ask about services that they
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| | information and tips.
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